COMPLIANCE & POLICIES
Grasshopper Services has an extensive record and knowledge across a wide variety of
disciplines and work to provide our clients with innovative and imaginative solutions that
meet their needs in a safe, sustainable and cost-effective way.
Vision Statement
Grasshopper Services aims to be the partner-of-choice for best-in-class Landscape and
Maintenance outsourced services in both Internal and External curtilage areas.
Ethos
Our aim is to provide a service which resonates with our customers. By striving to provide an effective and efficient customer service, Grasshopper Services has build strong customer loyalty.
We are committed to:
- Quality Assurance
- Health & Safety
- Budgetary Control
- On-time project delivery
- All crews are uniformedand highly visible.
- Environmental & Waste Management
- Customer Satisfaction
- Excellent HR practice
- Support & commitment to protecting the environment
Our People
We strongly believe ensuring our staff has the right knowledge and tools to be set up for success.
Grasshopper Services is committed to attract and engage a diverse and inclusive workplace. We are committed to ongoing training and fulfilling our legal responsibilities regarding the employment. Regular performance reviews and meetings ensure that management stays in touch with personnel.
A good work-life balance is at the core of the organization and we offer family friendly working hours to all staff members. Online stress coaching and corporate well being workshops are provided by our partners Peninsula Ireland.
Grasshopper Services is supported by Peninsula Ireland, the leading consultant in Employment Law and Training.
Corporate Social Responsibility
Grasshopper Services Ground Control is committed to diversity, equity, and inclusion and fully support the right of all employees to work in an environment which is free of sexual or racial discrimination.
Our policies aim to ensure that there is no discrimination against employees or applicants on the basis of sex, marital status, sexual orientation, race, origin, religion, religious beliefs, political opinion, age or disability. We also recognise the problems that harassment can cause in the workplace and consider harassment of any employee for any reason as unacceptable.
The company understands that employee satisfaction comes from a healthy working and training environment that enables all to maximise their potential. We therefore foster a workplace of personal and career growth.
Supporting communities
We have taken part in a diverse range of community work, such as assisting with charity events, community action days, and clean-up projects. Grasshopper Services Ground Control strive to go above and beyond in supporting local communities, and in providing employment and training opportunities. We are also committed to bestowing charitable support to multi-beneficiary causes on local and national levels.
Corporate Governance
Grasshopper Services fully understand its repsonibilty in regards to obience to the law and responsible behaviour. It has set core values and standards for its business processes. Our aim is to operate at all levels with integrity, aspiring to the highest standards
Health & Safety
Grasshopper Services promotes a safe working environment and has a dedicated team maintain Health & Safety policies at the workplace. They evaluate and mitigate risk ensuring the highest standard of safety procedures are practiced across our multi-divisional business.
The company accepts its obligations under the various Safety, Health and Welfare Legislation to seek to reduce the incidence of Accidents, Dangerous Occurrences and Hazards within its working practices.
We strive to keep our operations incident and injury-free by adhering to the best possible working practices by providing:
- H&S Policy Statement
- Risks Assessments & Method Statements
- Tool box talks
- Management Reviews
- Results of Accident investigations
Risks are reduced by external auditors such as Peninsula Ireland Health & Safety which assist in:
- Risks Assessments & Method Statements
- H&S Training
- Audits
- 24/7 advice line
Highwire (formerly ConstructSecure) reviews company’s historic safety performance and current safety management systems. The world’s most successful companies use Highwire to ensure quality of work & high standards.
Grasshopper Services has successfully completed Highwire Independent Safety Assessment
Quality
The assurance of quality is fundamental to all of the work undertaken by Grasshopper Services. We will ensure that we can always meet our quality objectives and deliver a service that meets our client’s requirements. Grasshopper Services operates a comprehensive quality management system to assure the excellence of all services offered by the company.
In order to ensure continuous value, Grasshopper Servises has implemented reviews of its quality management system and provides resources (training, supervision, equipment and materials) across all sectors. The company’s aim is to continue maintaining a customer satisfaction rate of 90%.
Our fleet management system helps in route optimization, fuel cost optimization, vehicle maintenance and fostering a more efficient fleet of vehicles – creating a positive impact on the environment and reducing cost for clients.
Fl
eetmatic’s innovative tracking system, monitors Grasshopper Services vehicles.
Environment & Sustainability
Grasshopper Services is deeply committed to upholding and promoting green practices for all aspects of our day-to-day operations. We ensure our eco-conscious attitude is reflected in the approach of our workforce, covering everything from the tools we use to how we dispose of our waste.
- Support and provide provision of suitable environmental management resources across the organisation
- Manage our company activities in a way that prevents pollution and minimises environmental risks to as low as reasonably practicable
- Seek to ensure environmental awareness and responsibilities at all levels is communicated to all our staff, by providing appropriate environmental training and educating employees in their environmental responsibilities
- Take a responsible approach to procurement in which we use, transfer, and dispose of work equipment, goods and materials in a manner that considers the environment.
- Take environmental performance into account when purchasing equipment and materials.
- Take a collaborative approach with our clients